Online, face-to-face
or digital, MAPA
is the path
to your development.

Online,
face-to-face or digital, MAPA
is the path to your development.

We enjoy working with people, facilitating the learning process oriented towards management development and performance improvement.

We are motivated and excited by developing people, individually or in group, face to face, virtually or digitally. Through guided processes, we create situations for reflection, helping participants to develop feasible paths as a consequence of their insights.

We are recognized for developing people and to work with diverse groups, in terms of cultures, languages and backgrounds. Our experience was acquired over decades of working with different corporate cultures in the North America, Latin America, Europe, Africa, Middle East and Far East.

Methodology

The methodology used by MAPA Consulting takes into consideration that adults will assimilate and internalize the program content if they perceive its relevance to their specific situation, through exchanging experiences and from the opportunity to experience dynamics that allow them to process and synthesize the learning points.

This is also true for our online and digital courses.

Therefore, during our courses participants will:

1. REVIEW
their pre-course assignment
2. EXPERIENCE
the dynamics of the content
through a situational activity
3. DISCUSS
concepts in an interactive
and stimulating manner
4. PRACTICE
and simulate discussed topics
5. ADAPT
the learning points
to their specific work context

OUR
COURSES

Our face to face programs are not limited by geography, and additionally they can be offered online and digitally.

All of our programs can be delivered in English, Spanish and Portuguese.


NEWSLETTERS

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BCN

Target Audience

Length

Objectives

Building Capacities for New Managers

New managers

16 hours

∙ Understand your role as a manager
∙ Get results through people (peers, staff, bosses)
∙ Manage your staff's performances
∙ Influence the development of your staff's potential

BCN

Building Capacities for New Managers

Target Audience

New managers

Length

16 hours

Objectives

∙ Understand your role as a manager
∙ Get results through people (peers, staff, bosses)
∙ Manage your staff's performances
∙ Influence the development of your staff's potential

CCS

Target Audience

Length

Objectives

Consolidating Communication Skills

Professionals in non-managing functions

16 hours

∙ Express ideas with clarity
∙ Understand what is being communicated by the other party
∙ Understand how mental models interfere in the communication process
∙ Establish productive agreements
∙ Manage conflicts to obtain a win-win outcome

CCS

Consolidating Communication Skills

Target Audience

Professionals in non-managing functions

Length

16 hours

Objectives

∙ Express ideas with clarity
∙ Understand what is being communicated by the other party
∙ Understand how mental models interfere in the communication process
∙ Establish productive agreements
∙ Manage conflicts to obtain a win-win outcome

CDG

Target Audience

Length

Objectives

Coaching, Development and Growth

Managers

8 hours

∙ Understand the importance and the impact of a coaching process to develop staff's potential
∙ Create mental models aligned to development
∙ Develop critical coaching skills
∙ Manage structured coaching conversations
∙ Adapt the coaching process to the coachee's sources of energy

CDG

Coaching, Development and Growth

Target Audience

Managers

Length

8 hours

Objectives

∙ Understand the importance and the impact of a coaching process to develop staff's potential
∙ Create mental models aligned to development
∙ Develop critical coaching skills
∙ Manage structured coaching conversations
∙ Adapt the coaching process to the coachee's sources of energy

CEI

Target Audience

Length

Objectives

Emotional Intelligence

All professionals

4 hours

∙ Understand the meaning of emotional intelligence
∙ Get a 360° feedback report on the fundamentals of emotional intelligence
∙ Prepare an action plan to increase one's emotional intelligence

CEI

Emotional Intelligence

Target Audience

All professionals

Length

4 hours

Objectives

∙ Understand the meaning of emotional intelligence
∙ Get a 360° feedback report on the fundamentals of emotional intelligence
∙ Prepare an action plan to increase one's emotional intelligence

CMN

Target Audience

Length

Objectives

Change Management

Managers

8 hours

∙ Identify seventeen relevant activities of a successful change process
∙ Plan the critical steps of change initiatives
∙ Establish the difference between change and transition
∙ Obtain insights on reconciling the daily management of complexities and conducting initiatives to change and manage transition

CMN

Change Management

Target Audience

Managers

Length

8 hours

Objectives

∙ Identify seventeen relevant activities of a successful change process
∙ Plan the critical steps of change initiatives
∙ Establish the difference between change and transition
∙ Obtain insights on reconciling the daily management of complexities and conducting initiatives to change and manage transition

CRL

Target Audience

Length

Objectives

Constructing Leadership

Managers

16 hours

Define direction
Strategic Thinking
Communication
Make a difference
Change management
Empowerment
Get results
Planning
Different approaches to decision making
Unleash Potential
Synergy
Finding creative solutions

CRL

Constructing Leadership

Target Audience

Managers

Length

16 hours

Objectives

Define direction
Strategic Thinking
Communication
Make a difference
Change management
Empowerment
Get results
Planning
Different approaches to decision making
Unleash Potential
Synergy
Finding creative solutions

DFW

Target Audience

Length

Objectives

Developing Functional Managers Workshop

Functional Managers

40 hours

∙ Understand the profile of a successful functional manager
∙ Think strategically and obtain synergy
∙ Influence in a cross cultural environment
∙ Initiate change
∙ Understand leadership, personality and motivational profiles
∙ Develop talent (coaching and delegation)
∙ Receive feedback from manager, peers and staff

DFW

Developing Functional Managers Workshop

Target Audience

Functional Managers

Length

40 hours

Objectives

∙ Understand the profile of a successful functional manager
∙ Think strategically and obtain synergy
∙ Influence in a cross cultural environment
∙ Initiate change
∙ Understand leadership, personality and motivational profiles
∙ Develop talent (coaching and delegation)
∙ Receive feedback from manager, peers and staff

DIC

Target Audience

Length

Objectives

Developing Influence and Conflict Management Skills

Managers and senior professionals in a non-managing function

16 hours

∙ Identify the difference between Power, Influence and Manipulation
∙ Map your influencing skills and their effectiveness through a 360° feedback report
∙ Increase your repertoire of influencing skills
∙ Map relationships
∙ Identify and develop different influencing strategies
∙ Create an environment of mutual influence
∙ Know your styles for dealing with conflicts through the TKI assessment
∙ Use an effective model to positively deal with conflicts

DIC

Developing Influence and Conflict Management Skills

Target Audience

Managers and senior professionals in a non-managing function

Length

16 hours

Objectives

∙ Identify the difference between Power, Influence and Manipulation
∙ Map your influencing skills and their effectiveness through a 360° feedback report
∙ Increase your repertoire of influencing skills
∙ Map relationships
∙ Identify and develop different influencing strategies
∙ Create an environment of mutual influence
∙ Know your styles for dealing with conflicts through the TKI assessment
∙ Use an effective model to positively deal with conflicts

FLN

Target Audience

Length

Objectives

Facilitation Skills

Professional staff

8 hours

∙ Know your presentation and facilitation style, its strengths and development areas
∙ Obtain tools to prepare content and deliver presentations
∙ Acquire facilitation techniques
∙ Obtain tools to deal with difficult participants

FLN

Facilitation Skills

Target Audience

Professional staff

Length

8 hours

Objectives

∙ Know your presentation and facilitation style, its strengths and development areas
∙ Obtain tools to prepare content and deliver presentations
∙ Acquire facilitation techniques
∙ Obtain tools to deal with difficult participants

GIG

Target Audience

Length

Objectives

Guiding and Involving Groups

Managers and professionals involved with projects

24 hours

∙ Obtain synergy from group tasks
∙ Manage group meeting processes and dynamics
∙ Make group decisions
∙ Develop a mutual influence environment
∙ Understand the different sources of energy that are the basis of human motivation
∙ Productively deal with conflicts

GIG

Guiding and Involving Groups

Target Audience

Managers and professionals involved with projects

Length

24 hours

Objectives

∙ Obtain synergy from group tasks
∙ Manage group meeting processes and dynamics
∙ Make group decisions
∙ Develop a mutual influence environment
∙ Understand the different sources of energy that are the basis of human motivation
∙ Productively deal with conflicts

IST

Target Audience

Length

Objectives

Interviewing Skills and Techniques

Managers

8 hours

∙ Understand the hiring process and its impact
∙ Practice a model to understand the job at hand and the competences needed to perform, as a preparation for the interview
∙ Prepare and practice behavioural questions to address the candidate's competencies to do the job

IST

Interviewing Skills and Techniques

Target Audience

Managers

Length

8 hours

Objectives

∙ Understand the hiring process and its impact
∙ Practice a model to understand the job at hand and the competences needed to perform, as a preparation for the interview
∙ Prepare and practice behavioural questions to address the candidate's competencies to do the job

JFK

Target Audience

Length

Objectives

Journey through Feedback and Knowledge

Managers

8 hours

∙ Provide specific feedback to improve performance
∙ Recognize feedback as valuable information to improve performance and contribute to career development
∙ Use feedback to build quality relationships

JFK

Journey through Feedback and Knowledge

Target Audience

Managers

Length

8 hours

Objectives

∙ Provide specific feedback to improve performance
∙ Recognize feedback as valuable information to improve performance and contribute to career development
∙ Use feedback to build quality relationships

LSS

Target Audience

Length

Objectives

Leadership Skills

Junior managers

16 hours

∙ Understand and adjust beliefs that support the set of managerial competencies
∙ Know styles of interacting with others
∙ Contract staff performance:
  • Use feedback as a critical tool to manage people
  • Understand human motivation and leverage individual performance

LSS

Leadership Skills

Target Audience

Junior managers

Length

16 hours

Objectives

∙ Understand and adjust beliefs that support the set of managerial competencies
∙ Know styles of interacting with others
∙ Contract staff performance:
  • Use feedback as a critical tool to manage people
  • Understand human motivation and leverage individual performance

MIA

Target Audience

Length

Objectives

Mutual Influence is an Art

All professional employees

8 hours

∙ Balance expressive and receptive influencing behaviours
∙ Acquire a repertoire of nine influencing strategies
∙ Understand when to use / when not to use each of those strategies according to a strategy:
  • What is the influencing objective
  • What is the relationship with the other party
  • What is the context

MIA

Mutual Influence is an Art

Target Audience

All professional employees

Length

8 hours

Objectives

∙ Balance expressive and receptive influencing behaviours
∙ Acquire a repertoire of nine influencing strategies
∙ Understand when to use / when not to use each of those strategies according to a strategy:
  • What is the influencing objective
  • What is the relationship with the other party
  • What is the context

PTY

Target Audience

Length

Objectives

Performing Throughout the Year

Junior managers

16 hours

∙ Understand your role as a manager
∙ Manage the performance cycle
∙ Understand motivational profiles and their impacts in delegation
∙ Coach and provide feedback throughout the year
∙ Review performance: goals and competencies versus accomplishments

PTY

Performing Throughout the Year

Target Audience

Junior managers

Length

16 hours

Objectives

∙ Understand your role as a manager
∙ Manage the performance cycle
∙ Understand motivational profiles and their impacts in delegation
∙ Coach and provide feedback throughout the year
∙ Review performance: goals and competencies versus accomplishments